Information We Collect

When you engage with onevonariel's budgeting education services, we collect information that helps us provide personalised learning experiences. This includes details you provide directly and information gathered automatically through your interactions with our platform.

• Personal Details: Name, email address, phone number, and postal address when you register or contact us
• Educational Progress: Course completion status, quiz results, and learning preferences to track your development
• Technical Information: Device type, browser version, IP address, and usage patterns to improve our services
• Communication Records: Email exchanges, support requests, and feedback you provide to enhance our offerings

How We Use Your Information

Your information enables us to deliver effective budgeting education tailored to your needs. We process your data lawfully under UK GDPR regulations, ensuring every use serves a legitimate purpose in supporting your financial education journey.

We use collected information to personalise course recommendations, track your progress through our learning modules, and provide technical support when needed. Your educational data helps us identify areas where additional resources might benefit your learning experience.

Communication purposes include sending course updates, responding to inquiries, and sharing relevant budgeting tips that complement your studies. We may also use aggregated, anonymised data to improve our educational content and platform functionality.

Data Sharing and Third Parties

onevonariel never sells your personal information to third parties. We maintain strict control over who accesses your data, sharing only when necessary to deliver our services or meet legal obligations.

• Educational Partners: Accredited institutions that provide certification may receive relevant progress data
• Technical Providers: Hosting and email services process data under strict confidentiality agreements
• Legal Requirements: Law enforcement or regulatory bodies may receive information when legally required
• Business Transfers: Data may transfer to new owners if onevonariel is acquired, with continued privacy protection

Your Rights Under UK GDPR

As a UK resident, you have comprehensive rights regarding your personal data. We're committed to honouring these rights promptly and transparently, ensuring you maintain control over your information.

You can request access to all personal data we hold about you, receive corrections to inaccurate information, or ask us to delete your data entirely. You also have the right to restrict processing, request data portability, and object to certain uses of your information.

To exercise any of these rights, contact our privacy team at the details provided below. We'll respond within one month and guide you through the process without charge for most requests.

Data Security and Protection

Protecting your information is fundamental to our operations. We employ multiple layers of security measures designed to prevent unauthorised access, disclosure, or misuse of your personal data.

Technical safeguards include encrypted data transmission, secure servers located within the UK, and regular security audits conducted by independent professionals. Access controls ensure only authorised staff can view your information, and all team members receive comprehensive privacy training.

While we maintain robust security measures, no system is completely immune to threats. We continuously monitor for vulnerabilities and will notify you promptly if any breach affects your personal information, along with steps we're taking to address the situation.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or meet legal requirements. Different types of data have varying retention periods based on their purpose and regulatory obligations.

Educational progress data remains accessible for three years after course completion, allowing you to reference past achievements and continue advanced programmes. Contact information stays active while you remain engaged with our services, plus one additional year for follow-up opportunities.

Technical logs and usage data are automatically purged after 12 months, while financial records related to course payments are kept for seven years to comply with UK tax regulations. You can request earlier deletion of most data types by contacting our privacy team.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather insights about how our educational content performs. These small files help us remember your preferences and provide personalised recommendations.

Essential cookies enable core functionality like secure login and course progress tracking. Analytics cookies help us understand which resources prove most valuable to learners, while preference cookies remember your settings across visits.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. Our cookie policy provides detailed information about each type we use and how to manage them effectively.

International Data Transfers

onevonariel primarily processes data within the United Kingdom using UK-based servers and service providers. When international transfers are necessary, we ensure appropriate safeguards protect your information throughout the process.

Any transfers to countries outside the UK receive adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions recognised by UK authorities. We regularly review these arrangements to maintain compliance with evolving regulations.

Children's Privacy

Our budgeting education services target adults aged 18 and over. We don't knowingly collect personal information from children under 16 without explicit parental consent, and we encourage parents to monitor their children's online activities.

If we discover we've inadvertently collected information from a child under 16, we'll delete it promptly upon notification. Parents who believe their child has provided personal information to onevonariel should contact us immediately using the details below.

Policy Updates and Changes

This privacy policy may evolve to reflect changes in our services, legal requirements, or industry best practices. We'll notify you of significant updates through email or prominent website notices, giving you time to review the changes.

Minor clarifications or administrative updates may occur without individual notification, though we'll always post the revised policy on our website with clear date stamps. Continuing to use our services after updates indicates your acceptance of the revised terms.